CASE FILE No 003

Every feature, explained plainly.

SUBJECT01

AdjusterOS Pro is a field-native claims management platform for independent adjusters and small CAT firms. It covers the entire workflow — from first notice of loss through EOB delivery — on a single flat subscription with no per-claim fees.

SECTION 02EXHIBITS A–H
A
EXH A

Field Operations

Built for the field first — zero-bar environments, gloved hands, and direct sunlight.

  • Offline-first — full functionality at zero bars of cellular service
  • OrderStamp-JS chain-of-custody — camera-written EXIF timestamp, GPS, and sequence locked as the legal record at upload
  • GPS coordinates recorded on every event and note
  • High-contrast field mode for direct-sunlight legibility
  • 44px minimum touch targets for glove-compatible operation
  • Background sync — queued changes push automatically on reconnect
Public Adjuster Playbook
B
EXH B

Document Intelligence

Ingest any document format and extract structured data automatically.

  • PDF and image ingestion pipeline with OCR extraction
  • Causal event timeline reconstructed from ingested documents
  • Estimate builder with line items, quantities, and labor breakdown
  • Claim tagging and categorization from document content
  • Rebuttal generation keyed to specific denial language
  • One-tap document sharing to client portal
Litigation Playbook
C
EXH C

Correspondence

Letters that read like you wrote them — because the platform learned how.

  • ProofRead three-stage pipeline — perplexity reduction, variance calibration, tone match
  • Rebuttal generation by denial type — factual, procedural, coverage, valuation
  • Tone calibration — attorney precision combined with direct-response persuasion
  • Correspondence history per claim with version diffing
  • One-click regeneration with different tone profiles
  • Export to PDF with letterhead formatting
Public Adjuster Playbook
D
EXH D

Peer Partner

The carrier has a room full of people paid to find the hole in your claim. Now you find it first.

  • It takes the carrier's side and defends the denial about as well as their best examiner would
  • You set how hard it pushes, anywhere from a colleague reading over your shoulder to an examiner who wants you to go away
  • Every question it asks is answerable out of your own file, so you are never sent off to research something
  • It quotes your prior wins back at you, along with how this carrier has behaved before and what your state requires
  • The argument ends in one plan of action. You approve it, change it, or throw it out
  • What you change is remembered, so the next one opens closer to what you would have written yourself
  • Approve the plan and the Rebuttal Engine writes the letter straight from it
Public Adjuster Playbook
E
EXH E

Emerge Loop + The Secretary

Automation that earns its place — fires only at 80% confidence.

  • Emerge Loop — active from Day 1 with an 80% behavioral confidence threshold before any rule fires
  • 80% behavioral confidence threshold required before a rule fires
  • Morning briefings generated from your actual behavior patterns
  • Task queue with priority scoring from historical completion data
  • Pattern-surfaced suggestions from detection across claims
  • Workflow automation adapts as your habits evolve
Restoration Playbook
F
EXH F

Client Relations

Clients stay informed without you lifting a finger.

  • Branded self-service client portal — auto-provisioned per client
  • E-sign with cryptographic audit trail and timestamp locking
  • Automated EOB delivery — triggered without manual intervention
  • Communication log organized by channel and date
  • Call queue with callback priority scoring
  • Secure token-based portal access — no client account required
Restoration Playbook
G
EXH G

Business Intelligence

Visibility into the patterns your manual review would miss.

  • Pattern detection across your full claims history
  • Predictive workload modeling from historical throughput
  • Claim timeline analysis with causal event mapping
  • Call queue metrics and resolution rate tracking
  • Morning briefing with prioritized action items
  • Behavioral insights that improve with every closed claim
Public Adjuster Playbook
H
EXH H

Security + Compliance

Enterprise-grade security on an independent adjuster budget.

  • TLS 1.3 encryption in transit on every request
  • AES-256 encryption at rest for all stored data
  • SOC 2 Type II certified infrastructure
  • Stripe PCI-DSS Level 1 payment processing
  • Row-level data isolation — your data is never co-mingled
  • BYOK (Bring Your Own Key) — your inference key, your cost control
Litigation Playbook
I
EXH I

Security Architecture

Every layer of the stack is designed so your work product carries no platform fingerprints.

  • OrderStamp-JS — EXIF DateTimeOriginal extracted directly from camera sensor at capture, locked before upload
  • Anonymized Sovereignty — ProofRead pass removes all detectable generation patterns from output
  • Zero platform fingerprints — no builder, vendor, or SaaS identifiers in any exported document
  • Causal sequence ordering — events ordered by device-generated sequence number, not server clock
  • Chain-of-custody declaration embedded in every Forensic Pack
  • Property Asset Memory — fingerprinted address tracking with no external geocoding dependency
  • On-premise inference key — all processing runs against your own credentials; no shared model access
  • NOAA GHCND — weather verification from federal meteorological records, not third-party aggregators
Litigation Playbook
SECTION 03METHOD

Emergent, rather than configured.

The engineering approach is emergent rather than configured. Instead of asking you to define workflows before you understand what you need, the platform observes how you work over the first two weeks and begins automating the patterns it finds — only after reaching 80% confidence. You get automation that matches your actual practice, not a template.

The platform was designed for people who work in the field under real conditions: no signal, bright sun, gloved hands, and legal deadlines. Every feature is weighted toward those constraints first, desk use second.

FOUNDING RATE
CLASSIFIED

Seven dollars, thirty days.

Founding members keep their rate when pricing goes live.

  • Unlimited claims and clients
  • The Secretary — emergent workflow automation
  • Offline-first — works at 0 bars of service
  • Document intelligence pipeline
  • Pattern detection and surfaced suggestions
  • Morning briefings derived from your behavior
  • Estimate builder with line items
  • Causal event timeline per claim
  • Branded client portal + e-sign
  • BYOK inference cost control

TLS 1.3

Encrypted in transit

AES-256

Encrypted at rest

Row-Level Security

Tenant-isolated data

Stripe Payments

PCI-compliant checkout

OrderStamp-JS

Camera-written chain-of-custody

Anonymized Sovereignty

No platform fingerprints

$7 for 30 days, then $49/month at the founding rate

CASE FILE No 003 — CROSS-REF

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